Your questions,
answered.

  • We plan (private) travel. You tell us where and when — or just when — and we handle everything from there. Hotels, flights, transfers, restaurants, guides, visas. One trip at a time, made around you.

  • We have no partnerships, no preferred hotel lists, no commissions from anyone. Our only income is our fee. That means every recommendation is ours — honest and unsponsored.

  • Cassia and Rafael. Only us. No assistants, no call centers, no handoffs.

  • Switzerland. We work with clients worldwide.

  • We charge a transparent planning fee based on the scope of the trip. We don't earn commissions from hotels, airlines, or anyone else. You pay us to work for you, and that's who we work for.

  • Any kind. A week in one city or three months across a continent. Family trips, honeymoons, solo travel, milestone celebrations. The format doesn't matter — the intention does.

  • As much or as little as you want. Some clients shape every detail. Others give us dates, a budget, and full trust. Both work.

  • We set up a short call — phone or video. We learn about you, you learn about us. If it feels like the right fit for both sides, we start planning.

  • Before your trip, we build you a private page with your full itinerary, background on every place, our personal tips, and all your documents. Everything in one place instead of buried in emails.

  • Yes. We are reachable around the clock while you travel. Not a hotline — us, directly.